Thank you for your interest in our website. The protection of your personal data (hereinafter referred to as “data”) is a major and very important concern for us. Below, we would like to inform you in detail about which data is collected during your visit to our website and your use of our offers there, and how we subsequently process or use this data.
Please note that this Privacy Policy may be updated from time to time due to the implementation of new technologies or legislative changes. We will notify you of these changes as appropriate, and we will, of course, duly take your interests into account when making changes.
Please also see our separate Domain Name Registration Privacy Policy regarding the processing of personal data for registration of domain names. The purpose of that policy is to inform you about how personal data is processed when a domain is registered.
The controllers are 1API GmbH, Kaiserstraße 172-174, 66386 St. Ingbert, Germany, Key-Systems GmbH, Kaiserstraße 172-174, 66386 St. Ingbert, Germany, and CentralNic Group PLC, a company registered in England & Wales with Registration Number 08576358, Address: 4th Floor, Saddlers House, 44 Gutter Lane, London, EC2V 6BR. E-mail: [email protected].
Within the CentralNic group certain departments and tasks are shared between the individual group companies. The controllers shall jointly determine the purpose and means of processing. This is described below and in our Privacy Policy regarding the processing of personal data for registration of domain names. Hereinafter, the use of the name "CentralNic" refers to the joint controllers collectively, unless one or more entities are expressly mentioned. If you have any questions or claims regarding data protection, you can contact any group company mentioned in this privacy policy and our website.
1API GmbH & Key-Systems GmbH
Thomas Rickert
c/o Rickert Rechtsanwaltsgesellschaft
Colmantstraße 15, 53115 Bonn
Germany
attn: Data Protection Officer
E-mail: [email protected]
If you have any questions or comments about this Privacy Policy or about data protection in general, please contact our data protection officer by e-mail at [email protected].
The Data Privacy Officer of CentralNic Group PLC can be contacted at Data Privacy Officer, CentralNic Group PLC, 4th Floor, Saddlers House, 44 Gutter Lane, London, EC2V 6BR or by e-mail at [email protected].
You may assert the following rights free of charge against any person responsible for the processing of your personal data:
For the assertion of claims, please contact the controller or data protection officer (find contact details above). Should you wish to contact us by e-mail, please use an address used to access our system so that we can identify you.
You also have the right to lodge a complaint about the controller's processing of your personal data with a supervisory authority responsible for data protection.
In principle, we only process data when a legal basis is available. We specify the legal basis in the segments about data processing, but in general, we are permitted to process your personal data if one of the following conditions applies.
The data processed by us will be erased or their processing will be restricted in compliance with the legal regulations. Unless expressly stated in the context of this Privacy Policy, we will erase data stored by us as soon as it is no longer required for their intended purpose. Data will only be retained beyond the time it is no longer needed for its intended purpose if this is necessary for other legally permissible purposes or if the data must be retained longer due to statutory retention obligations. In these cases, processing is restricted, i.e. blocked, and the data are not processed for other purposes. For example, a statutory retention obligation exists, due to documentation obligations under tax and corporate law.
Our website is not intended for children under the age of 16.
We do use external service providers for the processing of your data and hereby want to inform you about the third parties and processors we transfer data to. We use various third-party services on our website. These have different purposes, which we will discuss in more detail in the individual descriptions. These services serve to make our website functional, secure, and visually appealing, as well as to optimise its content on an ongoing basis. In general, we transfer data to the following categories of recipients:
Billing service providers, print- and postal providers, insurances, telecommunications provider, insurance broker and subject matter experts for assessing and regulating of claims, public authorities, provided a justified request, credit institutions and payment service providers, external accountant, auditors, Host Providers and other service providers for this website, and legal counsel.
In the case of cross border transfer (transfer to a third country or to an international organisation) we do inform you separately about the recipient, and the correspondent legal basis. However, in the case that your data is transferred outside of the European Union either to Controllers or Processors, the transfer is justified by the Standard Contractual Clauses according to the Annex of the Commission Decision 2010/87/EU regarding the Directive 95/46/EC, or by other safeguards.
As far as processors are being used, they are bound by our instructions under data protection law. These service providers are our contractors and assist with processing of your personal data, for example, to provide this website. These contractors have been carefully selected and authorised and are regularly monitored. The authorisations are based on agreements for processing. The processors do not perform any independent processing for their own purposes.
Our website may contain links to third-party websites. If you follow a link to one of these websites, we point out to you that these offers have their own data protection policies and that we are not the controllers for the processing of your data on these websites. Please review each privacy policy before disclosing personal information to those controllers.
We apply technical and organisational security measures to protect personal data that is collected, in particular against accidental or intentional manipulation, loss, destruction or against the attack of unauthorised persons. Our security measures are continuously improved in line with technological developments. To protect your data in transit we use encryption technologies (TLS).
We do not use automated decision making, including profiling.
When you are based in the EU/EEA, we only process data when a legal basis is available as mentioned above. For EU/EEA related data processing, in general, the following legal bases shall apply to the processing of data under our responsibility.
Subject to the member states’ legal requirements, you may be entitled to assert the following rights: Right of access by the data subject, Article 15 GDPR, Right to rectification, Article 16 GDPR, Right to erasure (‘right to be forgotten’), Article 17 GDPR, Right to restriction of processing, Article 18 GDPR, Right to data portability, Article 20 GDPR, Right to object, Article 21 GDPR, Right to withdraw consent, Article 7 (3) GDPR, Right to lodge a complaint with a supervisory authority, Article 77 GDPR.
For the informational use of our website, you generally do not need to actively provide personal data. Each time you use the internet, your browser is transmitting certain information which we store in so-called log files, such as:
The temporary storage of the data is necessary for the course of a website visit to enable delivery of the website. Further storage of the log files takes place in order to ensure the functionality of the website and the security of the information technology systems (especially to prevent abusive attacks, so-called DDoS attacks). Unless otherwise specified, your IP address will be shortened as soon as possible so that it is no longer possible to identify you. The legal basis for the temporary storage is to provide you with our website for the fulfilment of a contract or to process operations necessary for the implementation of pre-contractual measures. The legal basis for further storage with a shortened IP address is our legitimate interest to protect our information technology systems. A personal evaluation of the data, in particular for marketing purposes, does not take place without prior consent.
To operate this website, we, the Key-Systems GmbH, Kaiserstraße 172-174, 66386 St. Ingbert, Germany, serve as a hosting provider ourselves to process meta and communication data of our website users, on our behalf and based on our legitimate interests in an efficient and secure provision of this website.
This website uses Google Fonts of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Holding Company: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Fonts is an interactive register with over 800 fonts, that Google provides free of charge.
Google Fonts is an important tool, to keep the high quality of our website. With Google Fonts we can use fonts without having to upload them to our servers. These fonts are automatically optimised for the web and there save data traffic and result in quicker loading times.
Google Fonts supports all established browsers and works reliantly on most mobile devices.
The legal basis is formed by our legitimate interests in the efficient and secure provision of the website.
Google Fonts does not set any cookies on your device. The data is requested via the google-domains fonts.googleapis.com and fonts.gstatic.com. According to Google, these requests are processed separately from other services Google provides. This includes your Google account, if you have one.
Google captures the usage of CSS (Cascading Style Sheets) as well as the fonts used and saves this data securely. Google stores CSS-requests for a day on their servers, which mostly are located outside of the EU. Insofar as Google Ireland Limited transfers personal data to the US parent company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, Google guarantees by means of standard contractual clauses to maintain the EU level of data protection. Google’s goal is to improve loading time of websites by caching the fonts once and then using them again on any other website that uses Google Fonts. Next to this data, every Google Fonts request also automatically transmits data like your IP-address, language settings, screen resolution, name, and version of your browser to the Google Servers. This is necessary to ensure a correct graphical display.
We use your personal data to send you our newsletters and to inform you about news from our company, new services, new products, and events tailored to your interests. This includes information on current or future range of services and products as well as functions and events with participation of our company or group companies (e.g. trade fairs). To send you the newsletter, we need your e-mail address. The legal basis for the processing is your consent. We will use the personal data you provided during registration exclusively for sending our newsletter. After the registration of your e-mail address, you will receive an e-mail from us asking for you to confirm that you wish to receive the newsletter by clicking a link. If the confirmation by hyperlink is not given within a period of 7 days, your information will be blocked and deleted after a month. We are also entitled to keep your IP addresses, and times of registration and confirmation times to verify your registration and to appropriately clarify any possible misuse of your personal data.
We can analyse our newsletter campaigns. When you open an e-mail, a file contained in the e-mail (so-called web-beacon) connects to our newsletter-server. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked on. In addition, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients. If you do not want any analysis, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.
The legal basis for this is your consent and the necessity for compliance with a legal obligation to which we are subject. The legal basis for the transfer to a third country is as well your consent. Please note that the level of EU data protection cannot be guaranteed in the third country. In particular, effective legal remedies against official access to your personal data may not exist.
Your data will be stored and processed in an electronic newsletter system for the duration of your subscription. For this purpose and for sending the newsletter, we use the processor ActiveCampaign, 1 N Dearborn, 5th Floor, Chicago, IL 60601, United States, which processes data on our instructions.
Since we base our processing on your consent, this means that you have the right to withdraw your consent at any time or to object to the processing of your personal data for the purpose of sending the newsletter. If you do so, we will immediately remove you from our newsletter distribution list to comply with your request. You can withdraw your consent at any time by sending an e-mail to our data protection officer or by following the instructions at the end of a promotional/newsletter e-mail. If you send us an e-mail, please let us know what your withdrawal should refer to so that we can assign your request.
We have a legitimate interest (direct advertising) in advertising customers (persons with whom we have had a business relationship) by e-mail or post. In particular, we may send you news about our company or group companies, information on events and invitations to review our services and products.
For this purpose and for sending the newsletter, we use the processor ActiveCampaign, 1 N Dearborn, 5th Floor, Chicago, IL 60601, United States, which processes data on our instructions.
To send you advertising by post, we use a post service partner.
You can object to the sending of advertising at any time by sending an e-mail to our data protection officer or by following the instructions at the end of a promotional e-mail. If possible, please send your e-mail from the same e-mail address you used for registration, so that we can assign you more easily.
We offer the possibility to obtain information about certain owner data of already registered domain names. In the event of a search query, the data you enter into the search field and the categories of data listed under “log files” are processed. The legal basis for the processing is the necessity to process personal data for the fulfilment of a contract or to process operations necessary for the implementation of pre-contractual measures in connection with the domain guidelines. Search requests are deleted no later than seven days after the request.
You can contact us by e-mail, telephone and via fax to request a quote or to conduct other correspondence.
In order to process your request, we process names, e-mail addresses, possibly the names of your company, position, mandatory information, which are absolutely necessary to create an offer. The processing of your data in the context of contact made by e-mail, a contact form or by telephone takes place on the basis of our legitimate interest to provide a good customer service or is necessary to fulfil a contract or to process operations necessary for the implementation of pre-contractual measures insofar as the contacts are related to contractual performance obligations such as the request of a dispute entry.
We will delete your contact requests immediately after processing unless statutory retention periods require continued retention. After answering your inquiry, we will archive your request immediately. Access is only possible to a very limited extent. Solely informative inquiries, i.e. which do not result in a contract or do not contain any other content that needs to be retained, will be deleted at the end of the year in which the request was made. See "Retention periods" for more information.
In some cases, we or our partners use cookies or process your data in such a way that your consent is required. Cookies are small text files that can be stored on your device when you visit our website. Tracking is possible using various technologies like the pixel technology or log file analysis. Consent is given via the so-called cookie banner, which must be actively clicked. Our cookie policy explains how you can disable individual functions to which you have consented. There you will find information on when cookies expire, how to delete cookies and how to withdraw your consent.
Unless otherwise stated, the processing described in this section is based on your consent. Learn more about how to withdraw your consent in our cookie policy. Our cookie policy is linked in the footer of our website.
To determine which content from our website is most interesting for you we continuously measure the number of visitors and the most viewed content. Therefore, we process your personal data
Together with Google Analytics we use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Holding Company: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The Tag Manager allows us to place and administrate small code elements called “tags” via an interface. The tool itself does not process any personal data itself. Google Tag Manager enables the activation of tags, which allows other services to collect data, but does not access the data itself.
Further information about the Google Tag Manager can be found here: https://www.google.com/intl/de/tagmanager/faq.html